Size and Wearing
How to choose the size of the jewelry?
For necklaces and bracelets, detailed size information is provided on each product page. All rings are one-size open rings, which can be gently adjusted for tightness and fit most finger sizes, so there is no need to choose a size. If you need assistance in choosing the right size, please feel free to contact us.
Material and Care
What materials are SOMUSOMU jewelry made from?
They are mainly made with 925 sterling silver and 18K gold plating. Please refer to individual product pages for detailed material information.
How should I care for my jewelry?
It is recommended to avoid prolonged contact with perfume, cosmetics, and moisture. After wearing, wipe with a soft cloth and store in a sealed bag or jewelry box to prevent oxidation.
Delivery
How long will it take to deliver?
We offer delivery services to Hong Kong, mainland China, and overseas regions, sent via SF Express. After order confirmation, it generally takes 5 to 7 working days for delivery (actual delivery time may vary depending on the delivery region and customs arrangements). Please refer to the delivery policy for details.
Is there free shipping?
Enjoy free shipping on all orders over HK$350 (no regional restrictions); for orders under HK$350, a delivery fee of HK$30 will apply.
Exchanges and Returns
Can I exchange or return an item?
Within 7 days of product delivery, you can apply for an exchange or return if the item has not been worn and is in its original complete packaging. Please refer to the shipping and returns policy for details.
Other Inquiries
If you have any other questions, please feel free to contact us via the "Contact Us" page, and we will reply as soon as possible.